Canyon Hotels & Resorts Boracay
Our location

Station B, Sitio Sinagpa, Barangay Balabag, Boracay Island, Malay, Aklan,
Philippines 5608

Canyon Woods
Resort Club

Our location

Diokno Highway,
Barangay San Gregorio, Laurel
Batangas, Philippines 4221

Canyon Cove
Hotel & Spa

Our location

Far East Road, Piloto Wawa, Nasugbu-Ternate Highway, Nasugbu, Batangas,
Philippines 4231

FAQs

Have a question? We’ve compiled answers to the most common inquiries from our guests. If you do not find what you’re looking for, our teams are happy to assist you through the contact details below.

Central Reservations

For bookings, rate inquiries, and general reservations assistance, our Central Reservations team is available:

Hours:
8:00 AM to 5:00 PM daily
Phone:
+63 908 812 0955 | +63 908 812 0961 |+63 908 812 0996
Landline:
+63 2 8892 9827 Local 242, 250, 251, 253 & 254
Email:
Canyon Cove Hotel & Spa: [email protected]
Canyon Woods Resort Club: [email protected]
Canyon Hotels & Resorts Boracay: [email protected]

For faster assistance, please include your full name, preferred dates, and booking reference if available.

Front Office Contacts

For in-house concerns, on-site assistance, or immediate property-specific matters, you may reach the Front Office directly:

Canyon Cove Hotel & Spa: +63 0956 550 0847 (Viber and WhatsApp chat only)
Canyon Woods Resort Club: +63 0908 812 1018
Canyon Hotels & Resorts Boracay: Mobile: +63 0908 894 5383 | Landline: +63 36 286 2320

Check in are as follows:
Canyon Hotesl & Resorts Boracay – 3:00 pm
Canyon Woods Residential Club – 2:00 pm
Canyon Cove Hotel & Spa – 3:00 pm

If you arrive earlier do not hesitate to drop off your luggage at the hotel; it will be our pleasure to keep it if you wish to begin your exploration.

Check out time are as follows:
Canyon Hotels & Resorts Boracay – 12:00 noon
Canyon Woods Residential Club – 12:00 noon
Canyon Cove Hotel & Spa – 11:00 am

If you want to stay longer in town, you can leave your luggage in our storage

We are continually enhancing Wi-Fi across all our hotels. Wi-Fi is accessible in common areas; please request access upon check-in.

Wi-Fi availability:

Canyon Hotels & Resorts Boracay: In-room and Common Areas
Canyon Woods Residential Club: In-room and Common Areas
Canyon Cove Hotel & Spa: Lobby and Common Areas

Please be aware that Wi-Fi speeds may vary due to factors that can impact user experience.

All rooms have a desk or table.

we offer our own parking facilities, and this applies to both Canyon Woods Residencial Club and Canyon Cove Hotel & Spa.

Canyon Woods Resort Club in Metro Tagaytay (Laurel, Batangas) now offers pet-friendly rooms with applicable fees and terms and conditions. However, we’re sorry to inform you that we don’t allow pets at Canyon Hotels & Resorts Boracay and Canyon Cove Hotel & Spa to ensure the safety and comfort of all guests, some of whom may have allergies. Exceptions are granted for service animals, subject to completion of all documentary requirements prior to check-in. All service animals must follow the rules and regulations of the management while inside the premises, and their owners accept full liability for them.

For more information about Canyon Woods’ Pet Policy, please refer to it here .

For everyone’s comfort and safety, we encourage guests to enjoy meals from our dining outlets and nearby restaurants. Outside food and drinks are generally not permitted within hotel areas.

If you have specific dietary requirements or medical needs, our Front Office team will be happy to assist. Please let us know upon arrival.

The Hotel does not offer an extra bed; the maximum number of occupants per room is specified in room descriptions.

Before validating your booking, we encourage you to read the conditions that accompany each of our rates and offers; they have been formulated in detail and without ambiguity to help you make an informed choice. If you have any questions or doubts, please call us: +63 2 8892 9827, or send us a short message by email (email address) or through our contact form (fill up the form below to get in touch).

Our friendly front desk staff will gladly discuss the various options available during your stay and try to reserve a table for you.

Our hotels are strictly non-smoking, inside the premises and rooms.

We provide beds for babies in certain categories of rooms. This equipment (1 baby bed per room) must be reserved at the same time as the room. This service is offered free of charge.

Categories of rooms in which a crib can be installed:

Canyon Hotels & Resorts Boracay – All Room Types
Canyon Woods Residential Club – All Room Types
Canyon Cove Hotel & Spa – All Room Types

Our hotels offer the convenience of connecting rooms, subject to availability, for guests who prefer interconnected accommodations.

Canyon Hotels & Resorts Boracay – Connecting Deluxe Room to Executive Suite
Canyon Woods Residential Club – Connecting Superior King / Superior Twin
Canyon Cove Hotel & Spa – No Connecting Rooms

Our hotel rooms are equipped with safes that are available for guests to use, providing an added layer of security for your belongings during your stay.

For Canyon Hotels & Resorts Boracay, two nearby airports are Caticlan Airport and Kalibo International Airport. Please consult your preferred carrier for booking

For Canyon Woods Residential Club and Canyon Cove Hotel and Spa, the nearest airport is Ninoy Aquino International Airport in Metro Manila.

Please refer to the terms and conditions of your booked rate.

To make modifications or cancellations, please use the same method you used for booking. This is especially crucial for reservations made through intermediaries like Expedia or Hotels.com. Kindly use their online platforms or contact the intermediary’s call center directly to manage your reservation.

It will be our pleasure to keep your luggage before check-in or after check-out.

You can make reservations directly through our website or reach us by phone. Booking through the hotel ensures you receive the best available rates and access to all room options.

Visa, Mastercard, American Express, Diners Club.

If you wish to have a specific room, let us know your preference at the time of booking. Although we cannot promise that you will have this room, we will do our best to comply with your request depending on availability at the time of your stay.

Let’s have a talk